Do Not Sell My Information

Effective Date: April 19, 2026

At https://elevateshop.ca/, personal information is handled in accordance with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Act respecting the protection of personal information in the private sector.

This page explains how individuals can request access to, control, or limit the use of their personal information.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

1. Right to Opt-Out of Sharing

You may request that your personal information is not shared with third parties for purposes such as marketing or analytics, where applicable.

2. Right to Access Information

You may request details about personal information collected, including:

  • Categories of personal information collected
  • Specific personal information held
  • Sources of the information
  • Purposes for which the information is used
  • Categories of third parties with whom the information may be shared

3. Right to Correction

You may request correction of inaccurate or incomplete personal information.

4. Right to Deletion

You may request deletion of personal information, subject to legal or operational requirements (such as transaction records, fraud prevention, or legal compliance).

How to Exercise Your Rights

Email Request

Send a request to: info@elevateshop.ca
Subject line: Privacy Request – Personal Information

Verification

Include the following details to help verify your identity:

  • Full name
  • Email address
  • Order number (if applicable)

Additional verification may be required before processing the request.

Response Time

Requests are handled within the timeframes required by applicable law. In most cases, a response is provided within 30 days of verification.

Data Handling Practices

  • Personal information is not sold for monetary compensation
  • Information may be shared with service providers (such as payment processors and shipping carriers) for order fulfillment and operations
  • Information may be used for internal analytics, fraud prevention, and service improvement
  • Personal information is processed using reasonable administrative and technical safeguards

Company Information

Company Name: Elevate Shop

Address: 1961 Bd de Sainte-Adèle, Sainte-Adèle, QC J8B 2E2, Canada

Phone: +1 450-229-2946 

Email: info@elevateshop.ca

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday & Sunday: Closed

Time Zone: (GMT-05:00) Eastern Standard Time (Toronto)
Response Time: We respond within one business day